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Bookings for up to 6 People
If you are booking for up to six people, it's possible to book directly online. If your chosen date and time are not available it's usually because we are already full at that time. If you need any help booking please feel free to contact us but please note that we are unable to take bookings via email. This is because we need to take card details to confirm all bookings.
Bookings for more than 6 People
It is possible to book online for up to 10 people. Standard bookings are for 1.5 hours although this can be extended by half an hour on request, dependent on availability. Minimum spends apply for bookings for longer than two hours.
A £10 per person deposit is required to confirm bookings for groups of more than 7 people. Your deposit will be redeemed against your bill on the evening.
We can accommodate groups of up to 25 people in our downstairs rooms, which you'll have use of from 6pm to 10pm (on Sundays, Wednesdays & Thursdays) of from 7pm to 11pm (on Fridays and Saturdays). There is no hire charge but we do ask for a minimum spend of £500 (Sunday to Thursday) and £600 (Friday and Saturday).
Please contact us directly to check availability and to book to book.
For groups of 10 or more we'll take an order from you for food and drink at least one week in advance so it's ready for your arrival on the night.
It's important that we receive a pre-order for at least one or two drinks per person. This enables us to provide you with the best service and ensures your guests aren't waiting too long for a drink when they arrive.
Download our current pre-order form here.
You might decide to pre-order enough food and drink to meet the minimum spend. Or you might prefer to cover the food plus the first round or two of drinks. Your guests can then order and pay for their own drinks for the rest of the evening.
All food and drink purchases you and your guests make will contribute to your minimum spend. In our experience this is quickly reached!
THE SMALL PRINT
Before you book, please read the following information about the length of your stay and deposits.
Confirming Your Booking
Your booking is not confirmed until we have either taken your card details as security for groups of up to 6 or taken a deposit payment for groups of 7 or more. If you do not provide your card details at the time of booking you will be sent an email asking you to enter card details within 24 hours. If after this time you have not provided your details, your booking will auto-cancel. After this point, it may not be possible to re-book at your preferred date and time so please make sure your complete your booking promptly.
Unless you are booking the whole of downstairs for the evening, your booking is for 90 minutes. At peak times, it is likely that your table will be booked by someone else at this point. For this reason, we respectfully ask for your table back no later than 90 minutes after your booking starts (which is the time you booked for). This also means that we may be unable to seat you immediately if you arrive early for your booking. We try to make the process as seamless as possible and would be grateful for your help by keeping an eye on the time and making sure you allow yourselves plenty of time to finish your drinks before the end of your booking.
If you know you need your table for slightly longer than 90 minutes please contact us directly in the café to check availability and extend your booking if possible. We will always try to accommodate where possible. Sequential bookings made online by the same group in order to extend a visit are not permitted. Any additional bookings will be cancelled automatically by us.
If you are booking for up to six people, there is no deposit but we do store card details in case of no-shows. If you are unable to make your booking, just cancel online at least 24 hours in advance, or by emailing email@example.com or calling 01962 866480 at least one hour in advance of your booking. If you cancel after this time or do not cancel at all, your card will be charged for £10 per person.
For groups of seven people or more, we need to take an upfront deposit of £10 per person in order to confirm your 90-minute booking. Your deposit is fully refundable up to 24 hours prior to your booking. We are unable to redeem deposits for members of your party who do not show for your booking so if you do need to adjust the size of your group, please let us know at least 24 hours in advance.
If you have booked for the whole evening your deposit will be fully refundable up to one month prior to your party. If you cancel less than a month but before two weeks prior to your event, we will retain 50% of your deposit. Your deposit is non-refundable less than two weeks prior to your event, which includes at the time of paying your bill. As a result, it will not be possible to split your bill "by item". If you are not intending to pay the bill yourself, we would recommend asking your guests to pay you their portion of the deposit separately.