Join the Team

If you’ve got experience of working in a busy bar or restaurant in a supervisory role, we want to hear from you!

Managing four rooms, across two floors, plus outside seating takes experience and skill! We're looking for an assertive and positive person who can see the bigger picture but is also passionate about delivering excellent customer service every time.

You’ll be a key-holder and responsible for running shifts so it’s important you are confident and reliable. We’ll provide product training but we’ll expect you to deliver first class customer service from day one and for you to support and develop the wider team's confidence in this area.

You will be a naturally enthusiastic, outgoing 'people person' and possess the confidence to be able to train and inspire others.

You will also be expected to support the Directors with stock counting and ordering so attention to detail and accuracy are vital skills to have.

We are inviting applications from hospitality professionals who want to work in a fun and buzzing environment. The successful candidate will be given professional development opportunities after their first year of service, such as WSET wine/spirits training.

Main responsibilities include:

• Opening and closing and associated responsibilities, as required
• Supervising shifts; ensuring the highest standards of customer service
• Managing customer expectations and confidently dealing with any complaints to a positive outcome
• Manage online bookings, group bookings, walk-ins and attendance at small events within the cafe to ensure the best use of the space
• Ensuring that the atmosphere, ambience and customer experience matches the 'Cabinet Rooms' brand and meets the Directors' expectations
• Providing a warm welcome for all customers
• Providing support and training to members of staff in the delivery of excellent customer care; identifying where best practice should be shared and seeking guidance from the Directors when performance is not satisfactory
• Maintaining high standards of cleanliness and hygiene at all times, including personal hygiene

PAY & BENEFITS

• Starting £13/hour
• Approx. 16-21 hours/week over two to three shifts, including weekends
• Pension scheme
• Staff discounts on food and drink
• Concessions on festival tickets for friends and family
• Staff food for shifts longer than 6 hours
• Training opportunities

Qualifications & Experience

• Proven supervisory experience in a restaurant setting
• Strong team management and leadership skills
• Extensive knowledge of food safety regulations
• Experience in serving and providing exceptional hospitality
• Familiarity with bartending and barista skills is a bonus

Our General Assistants are the powerhouse behind the organisation. They're all-rounders with a can-do attitude, ready to roll up their sleeves and get stuck in! It's a varied role that involves KP (Kitchen Porter) duties as well as bar backing and helping to serve customers. It's a great entry level role for anyone starting out in hospitality or for more experienced people looking for a shift or two to supplement their income.

Make no mistake, it's hard work and there's never a shortage of things to do. Busy shifts will keep you on your toes but it's good fun to work in an effective and friendly team.

KEY TASKS

Cleaning and washing up
Cleaning and polishing glasses
Preparing garnishes and fruit juices
Preparing bar snacks and other simple dishes
Serving customers with a smile
General weekly cleaning tasks on our Checklist
Maintaining food hygiene standards
Reducing waste and costs to the business
Working at festivals and off-site events as required

PAY & BENEFITS
£10.00-£12.21/hour
Pension scheme
Staff discounts on food and drink
Concessions on festival tickets for friends and family
Staff meal for shifts longer than 6 hours
Training opportunities